What does Norian actually do?
Norian connects to your Gmail in read-only mode and monitors your client email threads. When it detects a commitment, request, or question that hasn't been resolved on either side, it includes it in your daily email. You act directly from the email or manage everything in your inbox.
Does Norian read all my emails?
Only emails to and from the client domains Norian monitors. It reads the content in memory to extract structured summaries, then discards the original immediately. Raw email bodies are never stored. Norian has read-only access and cannot send, delete, or modify anything.
How does it decide which clients to monitor?
When you first connect Gmail, Norian scans your last 30 days of email metadata and identifies active client domains by frequency. Two-way domains (you email them, they email you) are monitored automatically. You can pause or remove any domain from Settings, and add new ones manually.
How do I get access?
Norian is invite-only during beta. Apply on the waitlist and we review every application personally. When approved, you'll receive an invite link by email. The invite is valid for 14 days.
How much does it cost?
During beta: €15/month after your free access period ends. There is no credit card required during your free period. When it ends, you'll be prompted to subscribe or your monitoring will pause (your items stay visible).
Where is my data stored?
All data is stored on EU-based infrastructure (Supabase Frankfurt). Email content is processed in memory and discarded immediately, never written to disk. The only things stored are structured summaries, domain names, and timestamps.
Can I delete my account?
Yes, from Settings, at any time. Account deletion is OTP-verified and permanently removes all your data within 60 seconds. Nothing is retained after deletion.
Will using Norian violate any NDAs I have with clients?
No. Norian is an automated tool, no different in principle from your email client, your spam filter, or Gmail's search function. No human at Norian ever accesses your email content. What we store is a one-line summary: who owes what to whom, and when. The underlying content of your emails is never retained.
Will anyone at Norian read my emails?
No. Nothing you receive or send is ever seen by a person. An automated process scans your inbox once daily, looking for two things only: commitments and requests. It extracts a short summary, then discards the original. What stays in Norian is the flag, not the email that triggered it.
Does Norian work with Outlook?
Not yet. Norian currently supports Gmail only. If you use Outlook, you can join the Outlook waitlist and we'll let you know when support is ready.