Cookie Notice

How Norian uses cookies and tracking technologies.

Last updated: April 2026 (version 2026-04)

This Cookie Notice explains how Norian uses cookies and similar tracking technologies when you visit norian.ai or use the Norian application. For questions, contact us at privacy@norian.ai.


WHAT ARE COOKIES?

Cookies are small text files placed on your device when you visit a website. They allow the site to remember information about your visit — such as whether you are logged in — and help us understand how people use our service.


WHAT COOKIES DO WE USE?

We use two categories of cookies:

Strictly Necessary Cookies

These cookies are required for the Norian application to function. Without them you cannot log in or use the service. They are set automatically and cannot be disabled without breaking the service. They do not require your consent under EU law.

CookieProviderPurposeDuration
sb-access-tokenSupabaseStores your authentication sessionSession
sb-refresh-tokenSupabaseAllows session refresh without re-authenticating30 days
csrfSecretNorianProtects form submissions and server actions against cross-site request forgerySession

Analytics Cookies

These cookies help us understand how users interact with Norian so we can improve the product. They are only set after you give consent via the cookie banner.

CookieProviderPurposeDuration
ph_*PostHogTracks anonymised usage events and feature interactions1 year
ph_distinct_idPostHogAssigns an anonymised identifier to distinguish sessions1 year

PostHog analytics are processed on EU-hosted infrastructure (eu.i.posthog.com). No email addresses or names are sent to PostHog — only anonymised account IDs and usage events. If you decline analytics cookies, PostHog is never initialised and no analytics data is collected for your session.


COOKIES WE DO NOT USE

We do not use advertising cookies, targeting cookies, social media tracking cookies, or any cookies that track your behaviour across other websites.


HOW TO MANAGE YOUR COOKIE PREFERENCES

You can control analytics cookies via the cookie consent banner shown on your first visit to norian.ai. You can change your preferences at any time by:

  • Clearing your browser cookies and revisiting the site
  • Contacting us at privacy@norian.ai to request that your analytics data be deleted

If you decline analytics cookies, you can still use all features of Norian — only anonymous usage tracking will be disabled.

You can also configure your browser to block or delete all cookies. Note that blocking strictly necessary cookies will prevent you from logging in to Norian.

Browser-specific instructions:

  • Chrome:Settings → Privacy and security → Cookies and other site data
  • Firefox:Settings → Privacy & Security → Cookies and Site Data
  • Safari:Preferences → Privacy → Manage Website Data
  • Edge:Settings → Cookies and site permissions

DO NOT TRACK

Some browsers send a Do Not Track (DNT) signal. We do not currently respond to DNT signals as there is no uniform industry standard for doing so. If a standard is adopted in the future, we will update this notice accordingly.


CHANGES TO THIS NOTICE

We will update this notice if we add or remove cookies. The version date at the top indicates when it was last reviewed. Material changes will be communicated via our privacy policy update process at norian.ai/privacy-policy.


MORE INFORMATION

For full details on how we handle your personal data, see our Privacy Policy. For questions about cookies, contact privacy@norian.ai.